Service commitment:
To provide customers with continuous value of product services
Presales service:
Assist customers to do a good job in project planning and product analysis, so that the products can meet the needs of users to the maximum extent
Provide technical ideas and solutions to solve customers' questions
Contract signing, project implementation and maintenance
| after-sale service: Collect customer opinions and suggestions. Carry out customer care and maintenance plan. Establish after-sales service standards and standardize after-sales service. Deal with customer complaints promptly and quickly: confirm complaint problems; analyze and verify problems; handle and implement problems. Carry out customer satisfaction and loyalty survey. |